Delivery & Payment

Delivery

UK orders to UK delivery addresses will be processed and delivered in 7-14 working days.

All orders are delivered using one of our leading 3rd party courier partner DPD.

Please ensure that you register a valid email and contact numnber against your account with us to ensure you receive tracking details from our partnered courier.

If your delivery looks to be tampered with or you have a concern with your delivery please contact our customer service team before signing for the goods. Our customer service can be reached Monday-Friday between 8:30am-5:00pm by phone (01908) 628120 or email [email protected].

Payment

We currently accept the following credit/debit cards online:

  • Visa
  • MasterCard
  • Delta Card
  • Solo
  • Maestro

We reserve the right to withhold any order from despatch in order to process further security checks. This can delay an order for up to 36 hours.

All our payments are processed using a secure third party gateways provided by Sage Pay and Paypal. All payment details are encrypted and we use SSL web browser encryption to ensure secure shopping. All transactions are processed in real time to ensure payments are processed to and authorised by your bank to allow speedy processing of your order.

You are protected by The Sale and Supply of Goods to Consumers Regulations Act 2002, which include amendments to the Sale of Goods Act 1979, The Supply of Goods and Services Act 1982 and any additional implied terms where goods are transferred to consumers in England, Wales, Scotland or Northern Ireland.